Key Metrics
Five Dimensions of Document Analytics
DocFlow tracks analytics across five key dimensions, giving you comprehensive insight into how documents flow through your organisation.
Document Insights
Understand the composition of your document library: total documents by type, storage consumption by department, growth trends over time, and the most frequently accessed files. Identify dormant documents that may be candidates for archival or deletion.
Usage Metrics
Track document uploads, downloads, views, shares, and edits across your organisation. Identify peak usage periods, spot underutilised features, and measure adoption rates. Usage data helps you justify your investment and plan for capacity growth.
Compliance Metrics
Monitor compliance health in real time: certificates nearing expiry, overdue policy reviews, incomplete training records, and pending approvals. A compliance score gives you an instant read on your organisation's regulatory readiness across all tracked frameworks.
Team Activity
See which team members are most active, who has pending workflow tasks, and where bottlenecks are forming. Activity dashboards help managers distribute workload, identify training needs, and ensure no task falls through the cracks.
Workflow Performance
Measure workflow completion times, approval turnaround, escalation rates, and rejection patterns. Identify which stages take longest, which approvers cause delays, and where your processes can be streamlined for faster document throughput.
