Meet AIDA

AIDA reads, understands, classifies, and summarises your documents automatically — with a fully on-premises option for complete data sovereignty.

Your AI Document Assistant

Aida is DocFlow's built-in artificial intelligence engine, purpose-built for document management. Rather than a generic chatbot, Aida understands the structure, context, and compliance requirements of business documents across every industry.

When a document enters DocFlow, Aida's processing pipeline activates automatically. Within seconds, your document is scanned, classified, extracted, and summarised with no manual intervention required.

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What certifications does DocFlow hold?
MasterCopy is certified to ISO 27001 (information security) and ISO 9001 (quality management) and holds Cyber Essentials. DocFlow backs that with end-to-end encryption, role-based access and an immutable audit trail.
Can it run on-premise for an air-gapped site?
Yes — DocFlow runs fully on-premise and air-gapped. The AI layer runs locally on your own hardware using embedded models, so no document text ever leaves your boundary.

Six Dimensions of Document Intelligence

Aida works across six interconnected capabilities to transform raw documents into structured, searchable, and actionable business intelligence.

Auto-Classification

Aida reads every incoming document and automatically assigns it to the correct category. Invoices, contracts, policies, correspondence, HR records, and hundreds of other document types are identified with over 95% accuracy, eliminating manual filing entirely.

Data Extraction

Pull structured data from unstructured documents automatically. Aida extracts dates, amounts, names, reference numbers, and custom fields from invoices, contracts, forms, and more. Extracted data populates metadata fields, enabling powerful filtering and reporting.

Summarisation

Get instant summaries of any document, from a single page to a 500-page report. Aida generates concise, accurate summaries that capture key points, decisions, and action items. Summaries are stored alongside the original document for quick reference.

Intelligent Chat

Ask Aida questions about your documents in natural language. "What is the termination clause in the Acme contract?" or "Show me all invoices over ten thousand pounds from last quarter." Aida understands context, cross-references documents, and delivers precise answers with source citations.

Industry Intelligence

Aida learns the patterns of your industry. Whether you operate in healthcare, construction, legal, finance, or manufacturing, Aida applies sector-specific understanding to improve classification accuracy, flag compliance risks, and suggest relevant metadata tags.

On-Premises Option

For organisations that cannot send document data to external servers, Aida supports fully on-premises AI processing. Your documents never leave your network, meeting the strictest data sovereignty requirements for government, defence, healthcare, and regulated industries.

Four AIDA Editions, One Interface

DocFlow does not lock you into a single deployment model. Choose the AIDA edition that matches your security posture, budget, and performance requirements. Switch between editions at any time without disrupting your workflows.

AIDA Cloud

Access state-of-the-art models for maximum accuracy in classification, extraction, and natural language understanding. Ideal for organisations comfortable with cloud-based AI processing.

AIDA Enterprise

Enterprise-grade AI with data residency controls, private endpoints, and Azure Active Directory integration. Recommended for Microsoft-centric environments.

AIDA Professional

Advanced reasoning and long-context understanding. Particularly strong for analysing lengthy contracts, policies, and technical documents with nuanced comprehension.

AIDA On-Premises

Deploy a local AI model on your own hardware. Zero data leaves your network, meeting the requirements of ONR, MOD, NHS, and other high-security environments.

The Aida Processing Pipeline

Every document that enters DocFlow passes through Aida's four-stage processing pipeline. The entire process completes in seconds, transforming raw files into structured, searchable, and intelligent business assets.

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Scan & Ingest

Documents are ingested from uploads, email, scanners, or API. OCR is applied to scanned documents and images, converting visual content into machine-readable text with over 99% character accuracy.

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Classify

Aida analyses the document's content, structure, and metadata to determine its type. Machine learning models trained on millions of business documents deliver classification accuracy exceeding 95% across over 200 document categories.

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Extract

Key data fields are extracted based on the document type. Invoices yield supplier names, amounts, and dates. Contracts yield parties, terms, and clauses. Custom extraction templates let you define fields for any document type.

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Summarise & Index

A concise summary is generated and the full text is indexed for search. The document is now fully searchable, classified, and enriched with structured metadata, ready for workflows, compliance tracking, and intelligent querying.

See AI Document Intelligence in Action

Book a demo to see Aida classify, extract, and summarise your own documents. We will show you the full pipeline and help you choose the right AI provider for your organisation.

Frequently asked questions

What is Aida?

Aida is DocFlow's built-in AI engine for intelligent document processing. It automatically classifies documents, extracts key data, routes files, and lets you ask questions of your documents in plain English.

How does Aida classify documents?

Aida reads each document's content and structure to categorise it, tag metadata and file it correctly — removing manual sorting and making everything instantly searchable.

Can I ask questions about my documents?

Yes. Aida supports natural-language queries, so you can ask questions and get answers drawn directly from your own document library.

Does my data stay private when using AI?

Yes. Because DocFlow can be fully self-hosted with zero data egress, your documents and the AI processing stay within your own environment — your data never leaves your control.